Privacy Policy

Effective Date: 1st February, 2026

Welcome to https://kanthastitch.in/ (hereinafter referred to as “we”, “our”, or “the Website”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed via secure payment gateways)

b. Non-Personal Information:

  • Browser type and version
  • Device type
  • IP address
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders
  • To improve website performance and customer experience
  • To communicate with you about orders, offers, and updates
  • To ensure secure transactions and prevent fraud
  • To comply with legal obligations

3. Sharing of Information

We may share your information with:

  • Shipping Partners: We use Shiprocket (https://www.shiprocket.in/) for order fulfillment and logistics. Your shipping information will be shared with them to ensure timely delivery. Shiprocket operates under its own privacy policy and terms of service.
  • Payment Gateways: All payment-related data is handled by our secure payment gateway partners. We do not store any payment card details on our servers. These third-party services are governed by their own privacy and data security policies.
  • Service Providers: We may engage third-party vendors for website management, marketing, and customer service purposes, who are contractually bound to keep your information confidential.
  • Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to the appropriate authorities.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and for analytics. Cookies are small files stored on your device that help us recognize repeat visitors and understand how users interact with our site.

You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you
  • Lodge a complaint with a data protection authority (if applicable)

To exercise these rights, please contact us at support@kanthastitch.in.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email:support@kanthastitch.in
Website:https://kanthastitch.in