Terms and Conditions

Effective Date:1st July, 2025

Welcome to https://kanthastitch.in/ (hereinafter referred to as “Website”, “we”, “us”, or “our”). By accessing, browsing, or using this Website, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use this website.

These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

1. General Terms

  • By using this Website, you confirm that you are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian.
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of the Website constitutes your acceptance of the revised terms.

2. Products and Services

  • All products listed on kanthastitch.in are handcrafted and may show slight variations in color, texture, or design due to their handmade nature.
  • Product availability is subject to change without notice. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
  • We strive to display product colors and images as accurately as possible, but we cannot guarantee that your monitor’s display will be accurate.

3. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.
  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payments are processed via secure third-party payment gateway partners. We do not store any payment information on our servers.
  • We reserve the right to cancel or refuse any order for any reason, including errors in product or pricing information.

4. Shipping and Delivery

  • We use Shiprocket (https://www.shiprocket.in/) as our shipping and logistics partner. All shipping and handling are subject to Shiprocket’s terms and policies.
  • Estimated delivery timelines are provided for convenience and may vary depending on your location and other factors beyond our control.
  • We are not liable for delays caused by shipping carriers, customs clearance, weather, or other unforeseen circumstances.

5. Returns, Exchanges, and Cancellations

  • Due to the handmade and artisanal nature of our products, we currently do not offer returns or refunds unless the item is received in a damaged condition.
  • If your product arrives damaged, please contact us within 48 hours of delivery with photographic evidence at support@kanthastitch.in.
  • Cancellation requests can only be accepted within 12 hours of placing the order, provided it has not been dispatched.

6. Intellectual Property

  • All content on this Website, including text, images, logos, graphics, and product designs, is the intellectual property of kanthastitch.in and protected under applicable copyright and trademark laws.
  • You may not reproduce, distribute, display, sell, or license any material from this site without our prior written permission.

7. User Conduct

  • You agree not to use the Website for any unlawful purpose or to violate any laws in your jurisdiction.
  • You may not transmit any worms, viruses, or any code of a destructive nature.
  • You agree not to impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.

8. Limitation of Liability

  • We make every effort to ensure that the information on our website is accurate and complete, but we do not warrant that the content is error-free or up to date at all times.
  • Under no circumstances shall kanthastitch.in or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising from the use of this Website or any products purchased from it.

9. Privacy

  • Your submission of personal information through the site is governed by our Privacy Policy, which can be viewed here.

10. Third-Party Links

  • Certain content, products, or services available via our Website may include materials from third parties.
  • Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for the content or accuracy of third-party sites.

11. Indemnification

You agree to indemnify, defend, and hold harmless kanthastitch.in, its founders, partners, affiliates, and employees from any claims, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of the Website.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in West Bengal, India.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email:support@kanthastitch.in
Website:https://kanthastitch.in